Diary Designs as a Compassionate Research Design

Public Integrity (2024)

Applying an Intersectional Understanding of Extra Work Behavior and Emotional Exhaustion in Local Public Service

Public Administration (2024)

The Role of Cultural Competency in Crafting and Delivering Public Services

Pathways to Positive Public Administration (2024)

Emotional Socialization in Times of Disruption

Research on Emotion in Organizations, Volume 18 (2023)

The Emotional Toll of the COVID-19 Crisis on Local Government

Review of Public Personnel Administration (2022)

How the Paradoxical Treatment of Asian Americans as Model Minorities and Perpetual Foreigners Shape their Burnout Experiences in Local Government

Public Integrity (2022)

Deconstructing Burnout at the Intersections of Race, Gender, and Generation in Local Government

Journal of Public Administration Research & Theory (2022)

 

An Intersectional Approach to Studying Burnout in Local Government

Academy of Management Proceedings (2021)

Red Tape, Prospect Theory, and a Willingness toward Citizen Engagement

Public Management Review (2021)

 

Unpaid Work? Emotional Labor Assessments and Episodic Recall Bias in Public Engagement

Journal of Behavioral Public Administration (2020)

Dissertation

 
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Hidden Emotional Transaction Costs: How a Mixed Method Approach to the Study of Emotional Labor Codified Unacknowledged Relational Components of Work.

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Emotional Labor at the Intersections of Identities: An Assessment of Differential Emotional Labor Experiences in Local Public Service

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The Emotional Toll of COVID-19: A Longitudinal Study of Burnout in Local Government at the Onset of the Pandemic